FAQs

Where are you based?

Napier, New Zealand

How long will my order take to be shipped?

Please allow 3-4 weeks for your art to be printed and shipped. 

All prints shipped thought NZ Post and DHL. Each order will have a tracking number. Please email ….. if you wish to access this number.

Please understand the once the print is posted, I cannot control when your item arrives. So please contact NZ Post with your tracking number to follow up your order.

Afterpay?

Shop now and pay later over 4 interest-free fortnightly instalments. Think of it as a modern laybuy.

HOW IT WORKS

  • Choose Afterpay as your payment method at checkout.

  • First-time customers complete a quick registration, returning customers simply log in.

  • Your payments are split into 4 interest-free fortnightly instalments with the first instalment paid at time of purchase.

  • Available in Australia and New Zealand only.

Can I purchase the digital file and print myself?

I do not sell digital files sorry.

What is the returns policy?

All sales are final, I cannot refund a change of mind.

What sizes do you offer?

Current prints come in two ratios: Square 24x24" and Rectangle 20x30".

For different sizes than listed, please get in touch for a custom quote. Email: info@imagication.co.nz

I received my print however it was damaged in the post what can I do?

Prints that are damaged in the post can be replaced. Please take photographs for evidence and email them though. Please note, a damaged print can only be replaced one week after being dispatched.

Trade and Wholesale enquires?

From late 2022, Imagication will offer trade and wholesale pricing on all fine art prints and canvas.

We offer trade pricing to:

  • Interior designers

  • Realestate stylists

  • Commercial and residential Property developers

  • Hotels and resorts

  • Home stylist

  • Retailers

To apply for a trade or wholesale account, please contact at info@imagication.co.nz